We value the trust you place in us and recognize the importance of secure transactions and data privacy. Your personal information is collected, used, shared, protected, and handled in other ways by Icone Informatic Solutions Private Limited and its subsidiaries (collectively, "fabavenue, we, our, us") via the fabavenue, http://fabavenue.in, in accordance with this Privacy Statement. Though you may be able to access certain portions of the website without registering with us, please be aware that we do not offer any product or service under this website outside of India. Your current country of residence may not have the same data protection laws as India, where your personal information may be handled and stored. By accessing this website, submitting your information, or using any of the services or products made available on the website, you specifically agree to be bound by the terms and conditions of this privacy statement as well as any applicable service/product terms and conditions. Additionally, you specifically consent to being bound by the laws of India, including privacy and data protection legislation among others. If you disagree, kindly do not use or access our website.
INFORMATION COLLECTION
In the course of our collaboration, whether you use our website, services, or engage with us in other ways, we might also collect personal data about your identity, demographics, and other data that you might occasionally supply. Name, date of birth, address, phone number, email address, occupation, and any other information submitted as verification of identity or address are just a few examples of the information we may collect from you when you sign up or register on our website or use it. We may also request your PAN, GST number, government-issued ID card or number, and Know-Your-Customer (KYC) information in order to assess your eligibility for specific goods, services, or events, including but not limited to credit and payment products. Sensitive personal information that you provide may include your bank account details, credit or debit card information, or other payment instrument information; biometric information such as your facial features or physiological information (which allows you to use certain features on the website to enhance your shopping experience); passwords, and other information. Your browsing history, phone records, device location, voice, preferences, and other information are some of the details you might occasionally provide to us. Providing you with a safe, efficient, simple, and customized experience is our primary goal. Because of this, we are able to customize our website so that it is safer and easier for you to use, and we can provide services and features that will probably meet your needs. In general, you are not required to identify yourself to us or divulge any personal information about yourself in order to browse the Website. Once you give us your personal information, you are no longer considered anonymous to us. We make an effort to indicate which fields are required and which are optional. You can always choose not to disclose information by using a particular service or feature on the website. Your preferences, buying patterns, and other information that you voluntarily provide to our website may be monitored by us. We use this information to carry out research on the demographics, interests, and behavior of our users in order to better understand and serve them. This information is collected and assessed collectively. Your IP address, the URL you just left (regardless of whether it was on our website), the URL you travel to next (regardless of whether it was on our website), details about your web browser, and the URL you just came from could all be included in this data. We will also gather information about your interactions with our website and other platforms that our partners utilize. If a third-party business partner obtains your personal information directly from you, you will be bound by their privacy policies. We will not be held responsible for their privacy practices or the information found in their privacy policies, therefore we ask that you read them before sending any information. You can browse some parts of our website without registering, but there are other actions that do require registration, such as making a purchase, utilizing our online content or services, or attending any events. Offers tailored to your preferences, prior purchases, and interests may be sent to you via the contact information you have provided. We respectfully request that if you get an email or phone call claiming to be from fabavenue, you never provide sensitive personal information, such as your debit/credit card PIN, net-banking password, or mobile banking password. We at fabavenue or our associated logistics partner will never contact you to request such information. In the event that you have previously disclosed such information, promptly alert the appropriate law enforcement agency.
USE OF INFORMATION
We utilize personal information to process your service request. If we use your personal information for marketing, you will have the choice to object. We use your personal information to collect money, measure consumer interest in our goods and services, notify you about offers, goods, and updates both online and offline, detect and protect us against error, fraud, and other criminal activity, improve customer experience, resolve disputes, troubleshoot issues, support safe service practices, and uphold our terms. We also use your personal information to help sellers and business partners process and complete orders. To: (i) provide you with access to the goods and services that sellers, affiliates, partners, or lending partners offer on the Website; (ii) improve your experience on the platform and send you commercial communications about your orders or other products and services; and (iv) improve your experience on the platform. You understand that your ability to use these goods and services may be impacted if you do not grant us permission. Our ongoing improvement of our product and service offerings is achieved through the collection and analysis of demographic and profile data on website users. We track down and utilize your IP address to administer our website and help with server troubleshooting. Additionally, your IP address is used to determine your identity and gather broad demographic information about you. We could occasionally ask you to take part in surveys conducted by either a different market research company or by us. Your name, contact details, gender, date of birth, demographic information (such as your zip code, age, or income level), and additional details about your interests, home and lifestyle, shopping habits, and past preferences are just a few of the personal information that may be requested in these surveys. Data collection for the survey may include audio or video components. We simply ask for voluntary participation in these polls. We use this data to tailor your experience on our site, show you content that we think you'll find interesting, and display it in a fashion that appeals to your interests.
COOKIES
We use data collection techniques like "cookies" on some pages of our website in order to monitor visitor activity, monitor the effectiveness of our campaigns, and promote security and confidence. Cookies are little files that are downloaded to the hard drive of your computer in order to facilitate our service delivery. Cookies don't hold any personal information about you. We offer certain functions that are exclusive to users who have installed a "cookie." Additionally, we use cookies to reduce the frequency with which you must enter your password while logged in. Cookies may also help us provide you with content that is tailored to your interests. Most cookies are classified as "session cookies," meaning that after a session ends, they are deleted from your computer. You can always refuse or remove our cookies if your browser permits, albeit doing so might make it impossible for you to use certain of the website's features and make you enter your password more frequently when logging in. Third parties may also use "cookies" or other comparable technology on certain websites in order to store information about you.
SHARING
We may share your personal information internally across the fabavenue Group businesses, our other corporate entities, and affiliates in order to provide you with access to the products and services they offer, such as the deferred payment alternatives. These organizations and their affiliates may market to you as a result of such sharing, unless you specifically opt out. We may make personal information available to outside parties. In order to provide you with access to the products and services we offer, to fulfill our legal obligations, to uphold our user agreement, to conduct our marketing and advertising campaigns, and to stop, identify, investigate, and mitigate fraudulent or illegal activity involving our services, we might need to disclose this information. We may disclose personal and sensitive personal information to government agencies or other authorized law enforcement agencies if required by law or if we have a good faith belief that disclosing the information is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement agencies, third party rights owners, or others if we have a good faith belief that doing so is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting, or other content violates the rights of a third party; or protect the rights, property, or personal safety of our users or the public. We and our affiliates may transfer or sell all or part of your personal information to that other business entity in the event that we (or our assets) choose to merge with, be acquired by, reorganize, amalgamate, or otherwise restructure our business.
LINKS TO OTHER WEBSITES
This website has links to other websites that could be monitoring your personal information. fabavenue has no responsibility over the content or privacy practices of the connected websites.
MEASURES OF SECURITY
We make every effort to protect the privacy of your personal data. The truth is that there is no completely safe internet-based service. You transmit any personal information to our website at your own risk; we cannot, despite our best efforts, guarantee its security. After we get your information, we will make every effort to stop illegal access by adhering to strict procedures and making use of security features. However, users of the Website understand that there are security risks involved with sending data over the internet, including the World Wide Web, which is never completely guaranteed to be secure. There will therefore always be some risks involved with utilizing the Website. It is the responsibility of the user to safeguard their account's login credentials.
ADVERTISEMENTS
We may use outside advertising companies to display advertisements when you visit our website. These companies may use data about your visits to this and other websites, but not your name, address, phone number, or email address, in order to contact you with advertisements for goods and services you might find appealing.
INFO RELATING TO CHILDREN
Our website is only available to those who are able to sign contracts that are enforceable under the Indian Contract Act of 1872. We do not knowingly solicit or collect personal information from children under the age of eighteen(18). You represent that you have the legal authority to give us any personal information on minors, and if you have, you give us permission to use that information in accordance with this privacy policy.
STORAGE OF DATA
We don't keep your personal information around longer than is required to achieve the goals for which it was collected or as long as is required by any applicable laws. We do, however, reserve the right to retain your personal information for the purposes of complying with legal requirements, adhering to applicable statutory or regulatory retention requirements, preventing fraud or other abuse in the future, assisting fabavenue in defending itself against legal claims or exercising its legal rights, or for any other legitimate purpose. Your information may be retained on file in an anonymous format for subsequent research and analysis.
AGREEABLE
By using our website or providing your information, you agree that it will be collected, used, stored, disclosed, and processed in line with this Privacy Policy with regard to your information (including sensitive personal information). You represent and grant us permission to use any personal information you provide about other persons in the ways outlined in this privacy statement, and you have their approval to do so. When you submit personal information via the Website or any partner platforms or establishments, you give us (and our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners, and other third parties) permission to contact you by SMS, instant messaging apps, call, and/or email for the purposes specified in this Privacy Policy. You may withdraw any consent you have previously granted by writing to the addresses shown below. Your message's subject line should include "Withdrawal of consent for processing personal information." We will confirm such requests before answering them. But be advised that withdrawing consent will not be possible in the past and will only be allowed in accordance with the terms and conditions of this privacy statement, any applicable terms of service, and applicable laws. If you withdraw your consent as provided to us under this Privacy Policy, we reserve the right to restrict or deny the provision of our services for which we deem such information necessary.
MODIFICATIONS TO THIS PRIVACY POLICY
For updates, please check our privacy policy often. We may update this privacy policy to reflect changes to our information practices. We will notify you of significant changes by email, by posting a notice on our website, or by posting the date our Privacy Policy was last changed, if required to do so by applicable law.
SPEAK WITH US
You can get in touch with our customer support team by emailing iconeinformaticsolutionspvtltd@gmail.com if you have any queries or concerns about our goods and services.
QUESTIONS
If you have any questions, concerns, or complaints regarding how your personal information is collected or used in compliance with this privacy statement, please contact us using the information provided above.
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